Terms and Conditions

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as intellectual property under Canada and other copyright laws, and is the property of Rustic Metal Creations. The collective work includes works that are licensed to Rustic Metal Creations. Copyright 2011-2017, Rustic Metal Creations ALL RIGHTS RESERVED.

Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Rustic Metal Creations or purchasing Rustic Metal Creations products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Rustic Metal Creations or to purchase Rustic Metal Creations products.

Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Rustic Metal Creations.

Typographical Errors
In the event that a Rustic Metal Creations product is mistakenly listed at an incorrect price, Rustic Metal Creations reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Rustic Metal Creations reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Rustic Metal Creations shall issue a credit to your credit card account in the amount of the incorrect price.

Due to the custom, personalized nature of my creations, they cannot be exchanged or refunded. However I do stand behind my own product, and will offer minor repairs to any of my jewelry within the first 45 days from the date of shipping.

Any spelling errors will be corrected, in the case of an incorrect item sent, wrong birthstone etc. a replacement will be sent if contacted within 7 days upon receipt of merchandise.

Return shipping fees (to send the order back to me) is the responsibility of the buyer. Unless it was my error, in which case you will be credited the shipping fees after the item is returned (if necessary).

All other non - personalized items can be exchanged or store credit only. It must be returned regardless of the condition.
Shipping fees are non-refundable.

Please contact us for further assistance.